Getting paid on Orbas Services is simple: complete a job, watch your balance update in real‑time, and submit a withdrawal when you’re ready. This guide explains how your earnings accumulate, what fees apply, and how to move funds from your Orbas wallet to your bank.
1. How Earnings Accumulate
Every time a client marks a service as Completed, the platform releases the job value (minus platform commission) into your Pending Balance. Similar to freelance marketplaces such as Upwork, Orbas holds the funds for a short security window—five to seven days—to safeguard against charge‑backs or disputes citeturn0search1⸺turn0search7. Once the window closes, the amount shifts to Available Balance, ready for withdrawal.
Why the wait? Other peer‑to‑peer platforms apply clearance periods of five days or up to fourteen days to mitigate fraud and payment reversals. Our seven‑day standard offers a balanced mix of safety and speed.
2. Commission & Fees
Orbas takes a 10 % service commission on the subtotal you set—covering payment‑gateway charges, dispute mediation, and continuous marketing.
Example: You price Electrical Wiring & Installation at £135. After a 10 % commission (£13.50) and applicable taxes, £121.50 moves into Pending Balance.
Payment processors (PayPal, Stripe, Payoneer) may add their own micro‑fees—usually 1–3 % or a flat £0.30—when the payout reaches your external account.
3. Submitting a Withdrawal
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Open Dashboard → Wallet → Send Withdraw Request.
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Enter the amount (minimum £25 | maximum equals Available Balance).
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Select a Payment Method:
• Bank Transfer (Stripe Connect) – clears in 3-5 UK business days.
• PayPal – often instant, but may take up to 24 h and incurs PayPal’s withdrawal fee.
• Payoneer – same‑day for most currencies; limits apply (£5,000 daily). -
Add an optional message to help Finance resolve any special instructions.
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Press Submit. You’ll receive an email confirmation.
Withdrawals are processed twice daily (10 AM & 4 PM GMT). Requests submitted after 4 PM roll into the next business batch.
4. Payout Timeline
- Standard – funds land in your bank within 3-5 business days after the seven‑day clearance.
A withdrawal can be delayed by national holidays, incorrect account data, or random compliance checks similar to TaskRabbit’s eight‑day buffer on flagged accounts.
5. Taxes & Documentation
At year‑end, Orbas issues a downloadable Annual Earnings Statement. Keep this for HMRC self‑assessment or local tax filings. If you surpass £1,000 in UK annual trading income, you must register for self‑assessment per HMRC rules (see gov.uk guidance). Non‑UK providers should consult local regulations.
6. Troubleshooting
Balance not updating? Reload the Wallet page; caches can lag a few seconds after job completion.
Withdrawal pending > 48 h? Check your email for KYC requests. New payout methods can take up to three days to activate—industry standard on Upwork and Stripe to reduce fraud.
Payment method rejected? Ensure the legal name on your bank/PayPal matches the one on your verified ID; mismatched names trigger automatic blocks.
Still stuck? Open a ticket via Support → Payments and attach your withdrawal ID for a priority response.
Start completing tasks and send your first withdrawal request right from the Provider Dashboard today.